Customers Know If You Truly Care About Their Experience. Startup Customer Service Tips
I’ve heard it over and over. Interview after interview. The majority of successful startup founders stress this ideal and it should come as no surprise. Can you guess what one of the most common ideals they express as extremely important is? Surprise: Listening to the users’ needs and the importance of…
Solving A Problem And Executing – Interview With ShipStation Founders Jason Hodges And Byron Wier
We place orders online and almost magically the items appear at our doorstep days later. For most of us, it seems easy like watching a pitcher throw consistently accurate 90 mph fastballs over several innings. Easy, that is, if we even think about it much. Most of the time, we just take it for granted…