search cancel

Budget Cuts? Be Careful What You Sacrifice

With the Economy down and budget cuts on the rise, customer service is often first to be cut.  When money gets tight, telephone operators are replaced with voice recordings, service staff is laid off, and customers suffer the consequences.  Many business owners neglect to see the importance of great customer service.   Customer service is so important because it is what keeps people coming back to your brand instead of turning to...

Read More