GetSeconds.com – Interact With Customers Via SMS
Seconds is a real time messaging and mobile commerce platform that lets your customers interact with you more directly than ever. Seconds makes it possible for you to handle all kind of communications (including orders and inquiries) and mobile payments via text messages. You (as the merchant) get to monitor everything using a simple dashboard where all interactions are brought together. You will be able to see each customer’s full history whenever he places an order, and at the end of it all the customer will be able to rate his experience.
These ratings will then become displayed on your dashboard, and with that information in full sight it’s very easy to figure out which aspects of your service are to be bettered.
Of course, being able to see the past history of consumers also makes it much easier for them to place their orders. Any returning customer can simply send you a SMS that reads “I’ll have what I had last time, please”, and that’ll be his order placed and perfectly understood.
Seconds costs $50 per month, and during the first month the service can be tried to the full without having to pay anything.
And giving the Seconds blog a look is certainly advisable, specially if the whole concept of making your business go mobile is all new to you, and you want to avoid making all the obvious mistakes.
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