Why Small Businesses Need A Practical Help Desk
Running a small business, without defining a process or automating it, is a challenge.
HappyFox Makes It Easier To Keep Customers Happy
Keeping customers happy means being able to respond to their reported problems quickly and efficiently. Unless you have a customer base of 10 people, using your inbox as a platform to respond to and track feedback and complaints is pretty inefficient. Not to mention incredibly frustrating. Fear not! HappyFox…
Give Your Website Visitors 24/7 Customer Support With A HelpOnClick Virtual Chat Agent
As websites grow more sophisticated and all things Internet continue to speed up, customer patience shortens and shortens. Explainer videos need to present information quickly and clearly. No one will sit through a lengthy tutorial anymore or – gasp! – browse a website for answers to questions. Customers…
H2Desk.com – Answering Support Tickets Dynamically
Help desk software applications are something no enterprise that has reached a certain size can do without. If that is the case as far as you company goes, congratulations for having made it that far. And if you are weighing up which options you have when it comes to help desk software taken as a whole, this website might be worth a good look. It does what every other related application does, namely converting support emails to...
Free Web Based Help Desk Software, Help Desk Solution And Customer Support Software
Hot Help Desk is a free ticket management and100% web-based help desk system which can be accessed from any browser, with no plug-ins, no client maintenance and no client updates. Your customers can create and update tickets via online web based form or email easily, so you are able to track the history of support requests from inception to resolution, including routing, ownership and transfers . Hot Help Desk also provide powerful...