Customer service agents can ruin a company’s reputation simply by the words they choose.
Most businesses train their customer support team how to respond to all kinds of problems. Saying “I’m sorry” is lesson No. 1 in the customer service handbook.
We are lucky to be living and working in a time when companies are going to pretty impressive lengths to help fortify office culture and generate a positive work dynamic. Sure, not every office has leadership that places importance on how their team members are feeling and proactively tries to improve the…
Much of life is structured by rules, we live with and by them every day but have we ever really taken the time to examine them? EveryRule.com provides a large database of all sorts of rules.
The site features every type of rule that you can imagine. From kids games to etiquette you’ll find out about the rules that make part of your daily existence and that perhaps you’d never really thought about before. Have you ever wanted to know how to play poker? Perhaps you’d like to know what the rues for TV’s Family Feud or Jeopardy are. Are you interested in knowing how to behave at a fancy dinner party, or what the right etiquette for tipping is? All of these questions and more can be answered by browsing the site. There are many links to other websites that may have the response to your questions. You will also find books and videos that can help you answer whatever rule quandary you have. 
Usa-flag-site.org is the USA flag site, the home of all things patriotic, more than a banner, representing national symbols, songs, “one nation, under God, with Liberty and Justice for all”, with the largest amount of information on the American Flag.
Within the American Flags Forum, you will be able to find discussions, articles, and other free features, within the American flag, country flags, world flags, national flags, small flags and custom flags. You can also learn on the Flags history within its section, gain knowledge about the flag etiquette, admire some patriotic pictures, the national pride of patriotic songs that pays tribute to a great country with great honor, where you can enter and choose the song of choice and learn the lyrics; with the section of other links about the same subject, and a section for kids, where all that might seem complicated in large words, can be told within the Kids Resources section. 
It’s happened to all of us at some point in our internet experience: somebody typing in a chat room with their Caps Lock on unknowingly shouting, people posting horridly long posts in discussion rooms, or snooping around other people’s emails. Trying to get these people to adhere to conventional internet customs can be a bit of a hard job, or at least it used to be: Albion.
com/netiquette is an eBook which will help you understand how you should behave online, and how to address people with annoying internet habits. The book is written in a simple and funny style, presenting a dummy-proof do/don’t structure, plus lots of case studies and enlightening stories of the good, the bad and the ugly of internet behavior which will allow you to consolidate a great image online, and help build a better community out of the internet. The book is divided into several areas of interest, namely the introductory Ten Commandments of netiquette, followed by e-mail guidelines and conventions, Discussion Group do’s and don’ts, some quick insight as to what should be encouraged and avoided when flaming, plus some information on specific breaches of internet codes of ethics, like chain letters, spreading rumors and viruses. The book also covers some aspects of business and work online etiquette, and a section on love, sex and pornography on the internet. 
Read more on Albion.com/netiquette – Proper Internet Behavior…
