dealing with an angry customer


14 Tips For Dealing With An Angry Customer Online

  • November 14, 2012

If your customer is furious and wants a refund, give it to them. If they want to exchange a product, let them. If they want to talk to your boss, hand over the phone. Any minor inconvenience or money lost will pay for itself tenfold over the life of the customer when your good service turns them into…