Which Customer Support Channels are a Must?
If your startup is small or new, it’s understandable that you only have the basic customer support channels available to customers, such as telephone and email. While this is a good start, today’s customer wants access to a company through various channels. Customers use different channels based on their needs. When deciding how to contact a company, customers take the following factors into account: Convenience. How quickly and...
Keep Customer Support Simple With Keeping
Keeping offers a refreshingly simple alternative to existing helpdesk solutions.