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3 Ways to Scale Your Business Intelligently With AI
Mar16

3 Ways to Scale Your Business Intelligently With AI

Artificial intelligence is having a moment — or maybe a decade. The technology is already so ingrained in our lives that most people don’t even realize they’re using it. In 2019, the AI market was valued at $39.9 billion. By 2025, it’s predicted to be a $390 billion industry. Startups might not have the troves of data that giant corporations do, but they can still leverage artificial intelligence to streamline and optimize their...

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Which Customer Support Channels are a Must?
Feb11

Which Customer Support Channels are a Must?

If your startup is small or new, it’s understandable that you only have the basic customer support channels available to customers, such as telephone and email. While this is a good start, today’s customer wants access to a company through various channels.  Customers use different channels based on their needs. When deciding how to contact a company, customers take the following factors into account: Convenience. How quickly and...

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Jitbit Helpdesk Is The Quick And Easy Approach To Helpdesk Software For Startups

There are dozens of different helpdesk software offerings on the market, but most of them are flawed in various ways and force you to sacrifice some features for others, whether that’s cost, functionality, complexity, etc. If you’re a startup or small business and looking for a better option, Jitbit Helpdesk is the helpdesk software that “doesn’t suck,” as they so succinctly put it. Jitbit Helpdesk, a software company from the...

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New Media Services Provides Affordable Digital Solutions To Your Customer Support Needs, And More
Dec12

New Media Services Provides Affordable Digital Solutions To Your Customer Support Needs, And More

When a start-up is first, well, starting up, it’s almost impossible for it to have the capacity to handle everything you need to get off the ground. Eventually, you’ll grow and be able to hire for things like customer support and web design, but until then, you still need those services. One possible solution? Outsourcing. New Media Services (NMS) is an outsourcing business that focuses on the digital world, and...

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Your Customers Are On Mobile, So You Better Be Too
Jun03

Your Customers Are On Mobile, So You Better Be Too

MobiChat will make sure that your sales capture is as mobile-first as your users.

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