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9 Ways Social Media Can Help You Deliver Exceptional Customer Service
Jul15

9 Ways Social Media Can Help You Deliver Exceptional Customer Service

Although social media often falls into the “marketing” bucket, using social media for customer service can be a great way to…

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Customers Know If You Truly Care About Their Experience. Startup Customer Service Tips
Oct08

Customers Know If You Truly Care About Their Experience. Startup Customer Service Tips

I’ve heard it over and over. Interview after interview. The majority of successful startup founders stress this ideal and it should come as no surprise. Can you guess what one of the most common ideals they express as extremely important is? Surprise: Listening to the users’ needs and the importance of…

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