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Why Your Refund Policy Matters
Nov13

Why Your Refund Policy Matters

The correlation between your refund policy and customer satisfaction is stronger than you might think.

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Antarctica Explorer And Mavenlink Founder Ray Grainger On Customer Satisfaction And Gives Startup Advice
Sep23

Antarctica Explorer And Mavenlink Founder Ray Grainger On Customer Satisfaction And Gives Startup Advice

Launched in 2009, Mavenlink is a cloud based solution and mobile app that allows users to access and manage business projects and transactions over the cloud. This thoroughly robust project management solution allows users to manage projects, send messages or emails, negotiate, send payments, and many…

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American-furniture-warehouse.com – Furniture Company Aims for Complete Customer Satisfaction

American Furniture Warehouse (AFW) in Las Vegas, Nevada primarily sells furniture manufactured in the United States and markets to customers via the american-furniture-warehouse.com website. The North American emphasis extends even to AFW’s shipping policy, in that the company only sells and ships to clients in America or Canada. Buyers can purchase furniture and complementary items to go anywhere in a home. In the bedroom, for...

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Allegiance.com – Heeding the Voice of the Customer

It’s easy enough for a company to gather data on their customers – there is a never-ending flood of facts and figures available. But acting on that data and using it to improve the customer experience is not as easy – and that’s where Allegiance.com comes in. Allegiance is a leading provider of Voice of the Customer and Enterprise Feedback Management solutions – business terms for listening to customers,...

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Get To Know Your Customer On A Deeper Level

Emoticons may be working their way back into our lives, but this time, a little smile can put money in your pockets. Sentiment analysis is a new marketing platform that has unveiled a new direction for marketers, and keeping costumers happy has never been more important.   Social media was a fad, then it became a lifestyle, and now some businesses are finding that it is nothing short of a necessity. Customers now have access to...

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