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Payment Gateway API: What Every Merchant Should Know
Apr14

Payment Gateway API: What Every Merchant Should Know

The last thing you want to think about as a busy eCommerce merchant is a payment gateway API. However, regardless of what you sell or the size of your company, client satisfaction is almost certainly your first concern. After all, they are the lifeblood of your company. You could be neglecting an essential aspect of the consumer experience. And it has to do with the most crucial stage of the purchasing process — the last page of the...

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Products Manufactured in China: Place Any Blame Where It Belongs
Apr13

Products Manufactured in China: Place Any Blame Where It Belongs

Let’s face it, when it comes to products manufactured in China, we’ve all done it. We purchased an item that we thought was a great purchase, used it twice, and then it breaks. Said item then gets relegated to the back of the linen cupboard along with several other companions that have done the same thing. Our first thought is generally something along the lines of “Cheap garbage…made in China!” Guess what? It’s not...

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5 Tips to Increase Product Sales and Decrease Returns
Mar15

5 Tips to Increase Product Sales and Decrease Returns

Dealing with returns is challenging. You not only have to process those returns, but you also need to find out why you’re getting them in the first place. While it’s normal for every business to experience returns (or refunds for digital goods), it’s not normal to have a high volume. What can we do to decrease returns? Every time you receive a return, it takes a chunk out of your profits. With a high return rate, it’s like having a...

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How to Transform Unhappy Customers Into Fans
Dec14

How to Transform Unhappy Customers Into Fans

A dissatisfied customer is a liability. We can all think of a situation where an unhappy customer turned into a risk for our business.

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Make Your Customer Experience Better
Jul02

Make Your Customer Experience Better

https://www.calendar.com/blog/make-your-customer-experience-better/

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