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How To Never Lose A Customer Again
Dec02

How To Never Lose A Customer Again

Customers are the lifeblood of any business. You should always be seeking out new ones, of course, but having a steady stream of income from repeat customers and referrals is the best way to boost your reputation and your bottom line.

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3 Simple Ways To Build Great Customer Relationships
Aug14

3 Simple Ways To Build Great Customer Relationships

Organizations with great customer relationships are able to grow their businesses without gimmicks, fee cuts or special treatment.

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How To Keep Your Startup Customers Smiling
Jun16

How To Keep Your Startup Customers Smiling

At a startup – and arguably at a large company too – there is nothing more valuable than happy customers. They become evangelists of your brand and an extension of your marketing team, referring friends and family. But more important than that is the significant negative impact of a dissatisfied person…

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3 Key Strategies For Pricing Your Product
Mar21

3 Key Strategies For Pricing Your Product

When we first launched Ministry of Supply, we sold our Apollo shirt for a whopping $128. Our price for the shirt then moved down to $88, back up to $108 and finally landed on $98. During all of these changes, we talked to our customers a lot about pricing. We watched conversion rate, listened to what…

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Reach 1.5 Billion Users With GetFeedback
Sep24

Reach 1.5 Billion Users With GetFeedback

What does a huge corporation have that you don’t? Ok, yeah – a break-room with a better snack selection and a horde of slaves interns to do their bidding. In addition to those notable perks, the big guys also have entire departments dedicated to research and development. What do you have that they don’t? Well…

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