chat customer service

More – Chat Platform for Customer Support

  • May 21, 2008

Smartjabber.comSmartJabber is a chat-based solution for improving online support, retaining customers, and increasing sales by avoiding shopping cart abandonment. If you have an online store, you will probably agree that many sales are abandoned just before the close of the sale.

One of the major reasons for this is that customers doubt the seriousness of the company and the chances of actually receiving what they are paying for. Implementing chat customer service directly on your website can help you to minimize this lack of confidence by allowing sales executives to reach out to potential customers to talk them through any doubts they might have and assuring them as to the trustworthy nature of your company.

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