call routing

More – Telephone Application Platform

  • July 31, 2008

IfByPhone.comIfByPhone is a web-based tool that allows businesses to intelligently route calls depending on customer needs. While IfByPhone offers a host of telephone-related services, at the core of these is the ability to set up virtual call centers on the fly.

In a day and age when many sales and customer service teams are located in remote locations, IfByPhone finds the lowest cost telephone transport provider and uses enhanced applications that include fully integrated IRV capability. The service can be used for voice broadcast, call tracking, call routing, and as a virtual receptionist. With IfByPhone, small and medium sized businesses no longer have to rely on expensive phone companies to take care of things like call forwarding, voice mail or IVR.

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More – Mobile Call Routing

  • July 8, 2007

cellity.comCellity, a German company, provides free money-saving software for your mobile phone. It’s mainly targeting the European prepaid cellular market where direct calls are charged over tariff .

The Cellity software vets tariffs to discern which route is least expensive. Users must first register to download Cellity, but there’s absolutely no cost involved. Once downloaded, Cellity remains active on Symbian phones; users of Java-enabled phones must activate Cellity prior to each call. Blackberry and Windows phone support is soon to come. Cellity also comes with an address book, free Twitter access, and free SMS.

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More – Telephone Solutions for Your Biz

  • July 4, 2007

RingCentral.comBoost your telephony services with web-based telecomm company Ring Central. Targeted at small and medium sized businesses, Ring Central provides affordable phone services such as toll free numbers, virtual PBX, extensions, directories, and even hold music to enhance the experience.

Using RingCentral will give you all the appearances of a corporate conglomerate on a shoestring budget. Plans start at low 9.99 a month. Other features include call routing, screening, voicemail management, real-time call control, and Outlook integration. Even if you’re employees are spread out across the country RingCentral makes it look like you have one integrated office. Customers will get more attention. No extra hardware is required.

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