This site is a sharing platform that enables people to work together and solve their technology problems. When one of the members has a problem, they ask a question and a community of experts work to solve the problem.
When a posted comment solves the problem, the asker accepts that comment as the solution and rewards points to the expert that has posted it. In order to use this service you have to be a member of this site. Once you are a member, you can ask a question and get customized response within an hour. Chances are that other member has had the same problem you had now and therefore you can search first the knowledgebase to find the solution; if you don’t find any solution for your problem, submit your question. This site charges you for this service but you can get a free trial first before you become a member.