Info Line is known, nowadays, as 2-1-1. It was created in 1976 in Connecticut.
You can access this service by phone, and you can be sure that they will always answer you, because they work 24 hours a day, every day of the year. This service works like a single font of information about human services, crisis intervention, and general community services. They want people to remember that even though they might assist you in almost anything you might want, 911 is still the number to call in case of a police or fire emergency, and 411 is still the telephone directory. This company also has an online database, where you can search for the information you want. There are some examples available at this site, of what would be a typical call to 2-1-1. You can read them if you are not sure if your inquiry can be answered by this phone service organization. InfoLine.org has you covered if you live in Connecticut. Remember 2-1-1 whenever you are in need of information.