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How to protect your startup with IT

Here’s a shocking figure:

60% of small businesses whose business is interrupted because of a large-scale IT security issue never re-open their doors.

Based on the amount of effort it’s taken to get your startup off the ground, it would be heart-breaking to see it derailed because of one malicious program or an attempt by a cybercriminal to access your systems.

This an at-a-glance guide to making sure you’ve got the right IT in place to make sure you’re protected from cybercriminals – and have a fighting chance at taking your startup to the highest levels.

We’re too small to be hacked

You might think that as a small or new business you’ll be uninteresting to hackers and cyber criminals – but we’re here to tell you that you’re just plain wrong.

In fact, small businesses are more likely to be a target for criminals based on exactly this – the perception that no one is interested in what you’re doing. In reality, 50% of small businesses will experience a cyber breach – and on average that breach is going to cost you somewhere in the region of £1,400 to put right.

Worse still, there’s a good chance that cyber criminals will be looking to extract personal data relating to your, your employees or your customers – and if you’re found to be keeping this data in an unsafe manner, you could face further fines under new GDPR data protection laws.

The message is clear – you’re not too small to be a target – and if you think you are, the cost could be high.

5 crucial steps every business should take

Here’s the reality – there’s a good chance you just don’t have the money at this stage in your company’s existence to throw money at cyber security support.

Of course, this is a gamble, but one that many people take daily. However, there are a few steps you can take that will make sure you’re protected for little or no outlay. They are:

  1. Backing Up

You may have heard about the huge cyber-attack that devastated the UK’s National Health Service (NHS) during 2017. The problem was fairly simple – the systems that were attacked had not been centrally backed up in quite some time, meaning the ransomware was hiding vital information.

This could have been avoided by backing up frequently. To do the same, you should look at what you need to back up – i.e. which information can’t you do without? When you’ve worked out what that info is, backup to a service or device that’s not permanently connected to your network.

It’s also important that this backup isn’t accessible by the rest of your staff team – while this isn’t suggesting they’re criminals themselves – it’s worth acknowledging that most cyber-attacks rely on some kind of human error or oversight to gain traction in the first place.

  1. Put protection in place

If malicious software can’t access your network devices then you’re safe. However, we live in an interconnected world, so it’s natural that your devices will be able to communicate with the wider internet.

As a first step, high quality anti-virus software should be implemented. Avoid free options and take something that’s suitable for the size of business that you are. To go alongside this software you should train and educate staff in how to spot untoward applications and programs.

You should make sure that all your software is as up to date as possible too. Software manufacturers refer to ‘patches’ that make sure your software’s security is up to the highest standard.

It’s also worth considering what you allow employees to use as part of your network. It’s forward thinking to say their own devices and memory sticks can be used to carry out work tasks – but you should consider if their own security measures stand up to your own.

  1. Secure your mobile devices

This is a simple tip but absolutely vital – make sure your phones, tablets, laptops and memory sticks are password protected and never lost or stolen.

One of the biggest issues for large businesses is the theft or loss of networked devices – and while you’re never going to stop someone forgetting a laptop bag, you can put measure in to place that mean devices can be tracked and (if worst comes to worst) wiped remotely.

You also need to make sure that people don’t connect to unknown WiFi networks too. Important information passed over networks can be hijacked without the user knowing – leaving your data in someone else’s hands.

  1. Secure your network

Most small businesses have some kind of network that connects their devices. For some, that might be a router, PCs, printers and phones – but for others it could be a large scale multi-site infrastructure with hundreds of devices.

Whatever the size, you should do your utmost to make sure it’s secure. While the convenience of being able to access your storage with your phone or other mobile device might make work a breeze – you’ll quickly come to regret this accessibility if it means cybercriminals have any easier access point.

Unless you’re an IT networking startup, the chances are you won’t have the time or resources in-house to make sure your network is protected – however, talking to a managed network provider can give you access to incredible skills and technology that would otherwise be out of your reach.

As you grow

As your business grows so will your IT network and security needs – especially as you grow to occupy more than one site – or even find yourself branching out into different countries.

As this happens, you can look to more sophisticated ways to manage your IT networks – such as SD-WAN (which allows your network infrastructure to be managed remotely – read more here) and specialist organisations who will attempt to breach your security in an effort to highlight weaknesses.

But remember, you shouldn’t wait to put security into place. Cyber-criminals aren’t interested in spending lots of time trying to topple huge well-known businesses, they’re much happier taking advantage of the small new businesses who think they’re flying under the radar…

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