Groupswim provides on-demand community solutions for businesses that allow information and knowledge to be stored in an easily searchable and nicely organized community database. Businesses often create huge amounts of redundant information in the form of emails, forums, wikis, and other tools that aren’t linked and can’t be easily searched by others.
Groupswim provides the platform that allows all of this information to be shared by both employees and customers. Think of it as a constantly evolving database that could be used to train employees faster or to take the burden off customer service representatives by providing an intelligent community application that will efficiently store your knowledge.
Groupswim.com In Their Own Words
“GroupSwim provides intelligent, social collaboration for businesses of all sizes. We gather people-powered knowledge in one environment that interconnects discussions, emails, and documents.”
Why Groupswim.com It Might Be A Killer
Groupswim will save companies valuable time and allow them to share and constantly improve their knowledge database. Instead of starting from zero, a new employee has access to all of the knowledge garnered from the years of previous employee experience. This is also a great way of providing a more efficient approach to customer service and could well help both customer retention and acquisition.
Some Questions About Groupswim.com
This appears to be a very complete product for businesses of all sizes. Can it integrate with pre-existing CRM’s like SalesForce? 
