Quick Information
- Name of Startup: Dear.ai
- Year Founded: 2023
- Website: Dear.ai
- Type of company: AI Service Provider
- HQ Location: China
Startup Founders:
Founder: Frank Lin
Co-Founder (Engineer): Haihao Li
Co-Founder (Client & MKT): Stella Wang
Startup one-liner:
A custom GPT-chatbot to empower customer support!
Problem the startup solves:
For business owner to optimize customer experience in a more economic but efficient way by adopting an Generative-AI empowered customer support chatbot.
Progress and Current Status:
Product Launched and successfully got first user. While we are spreading out the word for more users (free trial offered for early adopters), founder is also actively getting in touch with VC for funding and further development.
What is an Inspiring Story about the Startup?:
We are a team of two ex-Meta Engineer and a customer experience expert from Expedia & Flexport. Idea was inspired when we find that the consultant for potential customer before the deal is done is as same important as after the deal. However, for customer, browsing the website may not helpful enough for them to make decision and for business owner, they also hard to realize what inquiries potential customer may have but can’t get clear answer only by browsing website. So by using out tool, business owner can easily embed a AI-empower chatbot on their website for all inquiries visitors may have. It helps business owner:
1. Optimize customer experience by 24/7 customer support
2. Dashboard to the data which valuable to improve product based on visitors inquiries and feedback
3. Completely based on the business own knowledge base
4. Intelligence and economic way for customer support
What is a Company the Startup Looks Up to, and Why?:
Definitely OpenAI. This is the company that show us full of possibilities that how Generative-AI can be applied to our daily life. This technology is also one of the inspiration of our product and based on OpenAI technology, we could be a bridge between advanced technology and business owners for optimization in several aspects.
The Company in Four Years Will Be…
If Dear.ai continues to develop and refine its product offerings over the next four years, it could potentially become a leading provider of AI-powered chatbot solutions for businesses across various industries.
We could have an extensive customer base that includes large enterprises and small to medium-sized businesses who rely on our chatbot technology to streamline their customer support, sales, and marketing processes.
We are looking forward to be top player in this market.
