Businesses have begun to focus their attention on revenue operations. These align the goals and campaigns of a brand’s marketing, sales, and service.
We’ve spent a lot of time this last year participating in video conferences and collaborating on professional projects via the Internet.
If your startup is small or new, it’s understandable that you only have the basic customer support channels available to customers, such as telephone and email. While this is a good start, today’s customer wants access to a company through various channels. Customers use different channels based on their needs. When deciding how to contact a company, customers take the following factors into account: Convenience. How quickly and...
Even before your startup becomes profitable, it’s important to begin cultivating meaningful financial wellness.
The art of running a successful manufacturing company, once thought doomed to history, is experiencing a revival — but not the revival the industry expected.