Typically, companies determine what users want by either conducting costly focus group research or through inefficient email and ticket systems. Uservoice, currently in Beta, looks ready to change the way that users converse with companies. A company using Uservoice would provide a link to a co-branded page that would allow users to voice their ideas or complaints about the given product. Users simply enter their idea into a suggestion box where it can be easily voted on by other users, causing it to rise or fall in priority. Officials from the company can respond and thereby create a dyna...  read more
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