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BizRoof is a newly launched CRM (customer relationship management) software based in San Francisco. The SaaS carries an elegantly simple feature set with attributes such as scheduling, organization and storing. The platform delivers a collaborative CRM system which can be shared amongst users. There are four main constituents: the primary dashboard, the people and organization sections, and events. People consists of contacts in your address book. Organizations are companies, associations and other social groupings. There’s event tracking and an event chain monitoring system. You’l...  read more
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Just in case you need more evidence that the internet is a wonderful thing that not only makes our lives simpler, but makes it easier to be better people, take a look at this site, home for Convio, and online solutions provider which specializes in helping non-profit associations across a variety of markets which go from arts and culture to faith-based groups, and from health organizations to public broadcasting companies; a comprehensive portfolio of clients and a detailed explanation of the services and products Convio has developed for them is available through the site, so you can browse a... read more
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Worketc has been designed with the unique needs of small and medium businesses in mind. The solution allows small and medium sized businesses to take advantage of an array of features typically only available to big business, in one integrated solution. Included in the Worketc bundle are: A shared address book which can be synchronized with Outlook or Gmail, Timesheet Software to allow managers to track employee hours and how those hours were spent, Shared Calendars for the scheduling of meetings and tracking of project progress, Online Project Management collaboration, Secure Document Storag... read more
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Typically, companies determine what users want by either conducting costly focus group research or through inefficient email and ticket systems. Uservoice, currently in Beta, looks ready to change the way that users converse with companies. A company using Uservoice would provide a link to a co-branded page that would allow users to voice their ideas or complaints about the given product. Users simply enter their idea into a suggestion box where it can be easily voted on by other users, causing it to rise or fall in priority. Officials from the company can respond and thereby create a dyna... read more
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You know Zoho, the web-based software behemoth that has bravely taken on Microsoft and currently offers a bevy of software solution products including, an Office-like word processing suite, invoicing, databases, chat, organizer, web conferencing, note taker, wiki, and the list goes on. And it’s all available online so you can be productive no matter where you are, from Seattle to Capetown. There’s no excuse not to work. Now there's a new product to add to the list. It’s called Zoho CRM and it’s their solution to sales and marketing. It’s akin to SalesForce. Zoho CRM offers customer s... read more
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Akken provides On-Demand software solutions for staffing and recruiting companies to run their entire business with one simple, integrated, web-based system. While there are a multitude of web-based suppliers of tracking and recruiting software, Akken believes it goes one step further by offering a more comprehensive solution that consolidates all business functions and processes into a single system that is easy to use and manage. Along with providing staffing and recruiting support, Akken also integrates email, applicant tracking, CRM, accounting, human resource management and business int... read more
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If you are looking for a better way to interact and engage with prospects and customers and better manage your business processes, Act-On could be just the solution you’ve been looking for. Act-On can be easily integrated with SalesForce, Webex and Outlook, allowing for a streamlined approach to your prospecting and giving you a better chance of closing deals. From within the portal you can publish interest-based newsletters, promote webinars via email and web ads, negotiate meeting times with prospects, deliver and track documents and send targeted email campaigns plus a lot more. The se... read more
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CiviCRM is management solution that is geared towards non profits and NGO's. CiviCRM has many of the features that business management software systems have such as: searchable tags, contact information, language choices, relationship configuration, activities, smart groups, custom data, website integration, import/export functionality, and more. CiviCRM has four main components: CiviContribit, CiviEvent, CiviMail, and CiviMember. The CiviContribute component is an online fundraising and donor component that allows you to create a page for donations and track your organizations donations. You... read more
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Wikis aren’t sexy, this we know. They, are however, pretty practical. Take Nuospace, for instance. It takes your average plain Jane business wiki and makes it into a marvel of streamlined efficiency. You and your workmates can collaborate effortly, without having to study wiki markup. Text can be edited within your browser using the WYSIWYG editor. All tools are conveniently located on one page: comments, revisions, documents and texts. Wiki document management lets you approve, reject, lock and route. A subscription based notification service keeps you up to date as changes are mad... read more
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Helpstream offers a robust solution for web-based customer support at no cost. Mohr Davidow Ventures was so impressed by the product that they put their money where their mouth was and invested $8.6 million. The basic service is available at no cost and premium additions are priced reasonably. By placing advertising on the basic service and by charging for premium add-ons and an advertising free version, Helpstream hopes to have a viable business model. The solution is designed to rapidly speed up customer support by automating the business process and by offering a form of community colla... read more
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The attention economy—this is one the latest buzz words running around the internet. People want to know what captures attention and how to sustain it. One way to do so is through analytics tools such as those provided by Alenty. They analyze how visitors use your site, how they interact and share information, and how high their level of engagement is, among other things. Take for instance, their Who’s Hot widget. It measures individual participation—the more a user efficiently interacts on a site (their contributions are read), the higher they are ranked on the Who’s Hot scale; ... read more
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Small businesses take note: Tactile CRM wants to help you help your customers. Customer relationship management maybe a mouthful, but it’s an important part in running a business. The key to intelligently seeking, selling, servicing and marketing to customers is strategy. Tactile CRM offers a different approach to web-based CRM; it’s not bogged down by hard to use software, or time-consuming set up. In 45 seconds you can have CRM up and running. It’s an intuitive site that allows you keep track of sales and contacts with ease. The features include a directory to store contacts and leads ... read more
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