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Viator.com functions as a travel agency but with the comfort that you can do everything in the commodity of your own home and with a customer care service where detailed responses are provided 24/7. Also, you have the chance to search and book your personalized plan of “the things you do when you get there” in more than 450 destinations worldwide, from Paris to Palm Springs, Beijing to Brisbane. Viator’s activities are provided by reputable local operators, hand-selected by the company's in-house travel experts who routinely review and validate these activities for quality of experience, overall value and superior service. They provide you with information o tours, activities, things to do, sightseeing tours, day trips and show tickets so to start planning your new adventure in an entertained and complete way. In addition, you can subscribe to Viator’s Media Alerts and Destination News and Notes Newsletter. Furthermore, if you are interested in being part of the Viator’s network, with more than 3,500 distribution partners you can join one of the Viator’s affiliate programs. Viator.com also offers gift Certificates which are ideal gifts for friends, family and colleagues who love to travel.
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| In their own words | |||
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"Viator has created the world's most comprehensive resource for travelers to plan “the things you do when you get there.” Viator understands that travel — like life — is made up of unique moments that make trips memorable for a lifetime. At Viator, our goal is to enable our customers to have unforgettable experiences each and every time they travel."
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| Why it might be a killer | |||
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An excellent place to find creative travel plans. With the advantage of booking multiple activities in one easy location and by this save a lot of time which is really precious now a days. They really take care of their customers, and offer a wide variety of options with a site which is perfectly organized so that things are more than easy to find.
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| Some questions | |||
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Due to the large number of sites offering the same service, in which way are they competitive? Will they improve the services in the future? How detailed are the responses offers?
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written by J.A. Singh 8 Months 20 Days ago | |
| Yes Derek they are actively adding user content to the site. Just noticed Viator is now publishing photos from travelers of tours and sightseeing. User photos, user photos and also the Viator blog. Smart. | ||
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written by Derek K 9 Months 25 Days ago | |
| Good site, good service. They have some competitors, but interestingly none of them have gone down the user-generated content path. Viator is being very aggressive on the front, which is smart. | ||
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written by Joe Buhler 13 Months 1 Days ago | |
| They have been around for quite a few years and have established a successful business model. As for your comment, they actually do not have strong competition as the type of services they sell are not sold by other sites and most who do are enabled using their API. | ||
