Redfin.com - Shaking Up the Real Estate Industry

Seattle based Redfin is an online real estate brokerage. Customers can search for homes on the websites and then arrange tours with Redfin agents.

Their agents are there to guarantee customer satisfaction, provide information, and process paperwork. Offers on property can be drafted online. Customers actually end up saving bundles on commission. For home buyers, Redfin provides maps, property outlines, appraisals and tax records. Searches can be performed by neighborhood and city; results can be refined by price, rooms, etc. Unlike traditional brokerages, Redfin maintains a standard of transparency; information is published for free on the website, so customers aren’t dependent on the agent. Also agents are given bonuses for higher customer satisfaction. The company currently provides services in the D.C. area, San Francisco and surroundings, Seattle, and southern California.