Some questions about Myvalidas.com
Which wireless telephone carriers do they currently analyze? How good is the quality of the service? How many people are willing to pay for these type of services?
Why Myvalidas.com might be a killer
More than 55% of the wireless users have contacted their wireless service provider's customer service department for assistance within the past year (July 2006), the average number of contacts necessary to resolve an inquiry by phone is 1.87-up from 1.76 in the previous reporting period, the average initial reported hold time on calls to the customer service department is 3.58 minutes. In comparison, it takes an average of 8 minutes before speaking in-person to a representative at one of the provider's retail stores, more than four in ten customers (42%) contact their provider with a billing-related service inquiry, with 55 percent of these contacts attributed to inaccurate charges. Additionally, 30 percent of all customer care inquiries are call-quality related.
Myvalidas.com In their own words
"Validate: Our secure technology reads your bill and makes sure your charges line up with the plan you've signed up for.
Reports: We breakdown your charges in the language you need to approach your carrier and fix any inaccuracies. We promise that you have yet to see anything like this!
Save: The average Validas subscriber saves an estimated $240 per year. What would you do with the money you'd save?"
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