Agentek.com - Mobile Field Service Solutions

Agentek is a leading player in the mobile deployment field. That is to say, they are dealers in mobile communication technology; they help agents in the field communicate with each other or with the home office. It’s the perfect solution for repair shops, or delivery agencies, or any company that must have workers in the field. Agentek offers several solutions in what they call the Agent Mobile Suite: Agent Field Servce, which provides remote access to real time wireless information including parts availability, rescheduling, inventory control, payment valitdation, etc; Agent Fleet, which provides real time visibility to Mobile Fleet Operations (pickup and delivery tracking, vehicle inspections); and finally there’s the Agent Route Accounting, which provides real time information at the point of delivery. Each product, when implemented will cut down on cost and time.

“Agentek is a leading provider of real-time, mobile field force automation and communications solutions that enable businesses to achieve a predictable, reliable and repeatable customer experience from commitment to service fulfillment in real-time.”

Agentek’s recent round of funding, bodes well for its future. It offers a niche business solutions product that should save dollars and cents.

Can Agentek compete with the rest of them? Are customers satisfied with the results? Are employees satisfied with the products? Are they easy to use or is training necessary?