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    FeedbackJar.com - Consumer Support On The Web

    feedbackjar

    FeedbackJar offers customers a new way to connect and interact among themselves, and it also provides brands with a space where they can communicate with their punters. Basically, using this service customers can help each other answer questions and discuss the products that they use on a daily basis, and businesses can join in these conversations anytime they wish.

    To these effects, the main page includes a search tool that will empower you to furnish the name of the business or its description, and some data for pinpointing it like the City, State or ZIP code.

    In addition to asking questions and sharing suggestions with others, the site will allow anybody to praise any brand or provider that gave him a satisfactory solution or rendered a salient service.

    Furthermore, unclaimed businesses are not left out of the picture since they are notified of customer’s feedback through e-mail and mailed postcards. In this sense, it can be said that the service provided by FeedbackJar is as comprehensive as it can get.

    The opening screen highlights the latest activity, so that if you spot any familiar names when you first check the site out you can just sign up (for free) and join right in the discussion.

    In their own words

    “FeedbackJar is a way for customers to communicate with each other and with their local businesses. Customers can help answer questions, share ideas, and resolve problems with products and services they use in their local community. We also encourage business owners to join the conversation with their customers. Everyone is free to sign up.”

    Why it might be a killer

    By helping other customers, users can improve the products and services they use. Local business owners can also join the conversation and help their customers directly, which improves customer satisfaction and increase more return business.

    Some questions

    What territories are not supported or well-represented yet?

    Posted 8 Months 6 Days ago by RogerH | Source: MoMB

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11/26/2009
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