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VersoChat.com provides instant chat support for anyone who owns a website and their customers or visitors. Also great tool to generate leads, or sales of any website. It has admin console where administrator can lookup CSRs or Sales people chats with their customers, can communicate with his/her employees via chat. Admin panel provide useful information about performance of his csr or sales people, by showing customer feedback with score, number of chats answered, abandoned and not answered. Administrator can also monitor live traffic and determine what sources bring most valuable traffic. It is very scalable and can support unlimited departments, websites, and operators.
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| In their own words | |||
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“Verso Chat provides every website owner, and e-commerce store with live interaction and tracking technology, making every dialog with their prospects and customers as effective as if they walked into a storefront and were greeted by your staff.”
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| Why it might be a killer | |||
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No local installation needed and works great with all platforms and all browsers. Less expensive than most other chat support services. Very easy to setup and integrates with any websites within seconds. Very scalable, enterprise solution has no limits on number or departments or users. Provides accurate live statistics about any visitor.
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| Some questions | |||
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This is an extremely useful site that won’t take so much time for competitors to get the idea. Will they keep adding new features to this site to always be different from the others?
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| Category: Web 2.0 | tags:
versochat.com customer service live help live support sales online chat support chat versochat
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