Some questions about Zendesk.com
Can anyone customize Zendesk with other third-party applications?
Why Zendesk.com might be a killer
Zendesk will change the help desk industry. The IT help desk market alone is an annual $1 billion software market that has lived peacefully under the radar for a decade, ripe for a new player with a disruptive attitude. Furthermore end-user support is getting more and more in focus as tech-oriented internet-based services are getting overwhelmed by end-user feedback and requests for service and support. Zendesk is a just-right solution for everybody working with end-user support. In a way that respects tradition and best practices whilst leveraging modern means of integration, peer support and network enabling.
Zendesk.com In their own words
"Zendesk was founded in Copenhagen in 2007 and the service went live on October 1st 2007. The three founders represent in-depth help desk knowledge from many years in the IT Service Management industry, as well as many years of experience with software development, web design and communication consulting."
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