TalkdeskApp.com - Turn Your Browser Into A Call Center

Providing customers with satisfactory 24/7 support is difficult when you're starting out, mainly because of the costs and expenses that go with hiring call centers and support staff. And the ones that are cheap very often provide substandard services. But Talkdesk is here to change all that for good.

Talkdesk is presented as a cost-effective alternative to hiring call centers and support operators. This new service is powered with Twilio's technology, and it lets you do nothing short of turning your web browser into a call center. It lets you make and receive calls, and have them both recorded and transcribed. And integration with services like SalesForce and ZenDesk.com makes it easy for you to know who's calling, what other purchases he has made and what past history he has got with your company. Talkdesk gives you a true 360 degrees view of any customer, straight on your web browser. You won't even have to ask him his name, all that information is going to be retrieved the moment he has called you up.



When all is said and done, there's no denying that people always prefer voice support over email or chat support. You well know that, simply because at some time or the other you've needed technical support yourself, and you know what it feels to describe a problem on a chat window as opposed to talking to someone. And as a business owner, the only thing that has probably kept you from providing your customers with live phone support until now has been the cost of doing so. That stops right now. Talkdesks wipes such costs away, and also all the typical problems that go with outsourcing your support calls.

You can easily sign up for an account here, and see what the service's all about by yourself. You're just asked to supply your name, your email address and your number of agents.