Heap.wbpsystems.com - Customer Relations Management Tool

Heap is a customer relationship management (CRM) application provided by WBP systems. Heap prides itself on its simplicity of its use. Basic functions such as messaging, calendaring and contact list management can all be controlled through the Heap application. Along with its simplicity of use, Heap is very compatible with other applications. For example, the web based version of Heap allows users to click on a customer name and immediately call them through Skype. If users are not satisfied with the widgets available or the compatibility of Heap, they can create their own gadget or widget using Heap´s API.

“A customer relationship management (CRM) application should make your life simpler not more complicated. Heap is designed to be simple. It has simple functions like messaging, calendars and contacts; but it ties them all together so you can see the relationships between these items.”

With no ads on the website, how is this company making a profit with such low user costs? Is there any dependable customer service available for this application? How will Heap be competitive in the huge CRM market?