In their own words

” LiveChat2IM allows you to chat to visitors to your website/blog using your regular instant messaging account (we support, MSN, YAHOO, GoogleTalk, Jabber and AIM). Signup, add your IM details then embed a javascript button or a flash widget on your blog or website. You can add multiple IM accounts to enable visitors to your site to ask live questions to your team. No proprietary software, no lengthy installs, it just integrates within seconds to your existing IM service. A single user is FREE, so what are you waiting for? Signup! “

	Some questions

They say a “single user is free.” Should you need multiple users? Does a single user include multiple messenger accounts? If so what is the benefit of this?

Answers from the founder:
What I mean by "single user is free" is that when you create an account you can add one IM account to the account. Adding more IM accounts will cost $10 per month per person/seat. I will try and make this clearer on the site.