Pcappliancerepair.com is an eCommerce site fully developed to help people repair their home electric appliances: water heaters, dishwashers, ovens, etc. The site is divided into three areas: replacement parts, repair accessories (drills, tweezers, etc) and DIY manuals. The store features a professional diagnosis service plus a library of resources which users can consult for free, or rather they can schedule an in-home consultation by one of store’s affiliated professionals in the US. There is no information on whether repair professionals get discounts for their purchases.