Provides Web-based software for online customer service, help desk and customer relationship management, both for small and large companies. The firm focuses on providing customized software to fit the clients’ needs, like a sophisticated ticketing system or highly insightful report and analysis tools, and since they provide the troubleshooting and support for it, customers are sure to get the savvy from the experts. Browsing Parature.com’s customers list, you can see that several prestigious educational institutions and faculties rely on this people, and it doesn’t seem strange: they provide remote albeit 24/7 customer service and support, and we all know that good outsourcing is the best way to reduce budget while possibly providing a most specific service than the one your own company could give by itself. At this site you will be able to read sales pieces and overview the products; you can choose to receive a free demo, but you need to complete a form in order to get that delivered to your e-mail.