JVCservice.com in this page you can look up for warranty periods and dates and look up for parts of your JVC product or ask for service. Also if you are in the business you can have a user were you can buy in bulk quantities and also ask for support, in order to have a user will have to register your self. In this way service to costumers is much more quicker and efficient making their live easier and so brand loyalty is overvalued and by this JVC sell more products. If you are a non-authorized service organization you can also submit into this page for support paying an annual fee.