Hanover.com is the website of The Hanover Insurance Group. Over the years The Hanover has provided high-quality insurance protection to millions of American, establishing one of the longest and proudest records in the industry. Today, it operates as The Hanover Insurance Company, except in Michigan, where they do business as Citizens Insurance Company of America. It is based in Worcester, Massachusetts, and is a leading regional provider of Property and Casualty insurance product for individuals, families and businesses. It offers a wide range of service through an extensive network of independent agents. These agents will help you to make great decisions about your personal business needs. They first research several insurance carriers and agree to represent only those companies they feel will bring you the best combination of price, coverage, and service. The Hanover Group has more than 2000 affiliated agents who are licensed professionals with strong customer and community ties.