Phone.com - A New Phone Company

If you are sick and tired of paying too much money and receiving questionable service from your current phone company then Phone.com is definitely worth a look or if you have a small business and are in need of an affordable virtual office solution then this may well be the solution for you. Phone.com offers residential plans starting at $9.88 per month and an unlimited package for about $17 that includes all of the bells and whistles. Phone.com’s Virtual Office provides small and medium-sized business with a professional solution for under $1 per day. The service includes: a single number to reach all locations and staff, no extra equipment purchases, toll free 800 numbers, a unified voicemail box, email, fax, and email/SMS alerts for incoming fax and voicemails. All this from the winner of the 2007 Internet Telephony Award.

Phone.com offers cutting-edge communications services for both residential and professional use, with a special focus on the infrastructure and budget needs of small businesses that may operate out of homes, multiple locations, or off of cell-phones. We intend to leverage our innovative products, cost-effective operation, and our unique brand name to achieve a leadership position in the marketplace. Phone.com’s marketing goals are critical to its success, and will be measured by new and repeat customer acquisition and retention. We pride ourselves in offering reliable products and friendly, professional customer service available 24*7.

By offering a high quality service at a fraction of the cost, phone.com is highly appealing to both residential and small business customers alike. The bells and whistles offered to small businesses will be greatly appreciated. This is a solution for any business that isn’t ready to open up a formal office but would like to appear that they have one.

What other goodies do they have in store? Since this is a VOIP service, what is their uptime and what procedures do they have in place to divert calls when your ISP goes down?