FonGenie.com - An Answering Service For Your Business

Headquartered in California, this company specializes in communication technology and it has created a utility that aims to make for smoother communication among small businesses and their punters.

What it does is answering the phone for you, greeting callers and interacting with them by giving answers to the most recurrent and common questions that can be put your company's way.





As the team behind it explains, FonGenie does not substitute human interaction but rather enhance the experience for every single individual who is involved within the process. It provides the user with a sort of data mining engine that keeps track of different aspects of the telephone traffic by way of charts and reports that highlight information like caller’s behavior, engagement for each call and the items that have been listened to the most. It is also capable of monitoring the frequency of calls from any given customer.

The ultimate aim of the site is to turn analytic reporting into a more proactive and organic task, and let anybody shorten the distance that separates data collation and its actual assessment. It also intends to bring together the telephone and social media, and as such it is worth a definitive look if you are weighing up how to bolster the standing of your business.